Key drivers for intelligent operations management

Organizations across industries face numerous challenges that intelligent operations management can address, including:

  • Rapidly and continuously adapting to fast-paced change
  • Automating and optimizing processes to address efficiency and cost pressures
  • Implementing advanced infrastructure and technologies to support remote and hybrid work
  • Integrating data and systems to overcome fragmented data and application ecosystems
  • Making more informed decisions through real-time data collection and analysis
  • Monitoring operations in real time to improve operational visibility and control

Through powerful technologies, such as process automation, artificial intelligence, machine learning and data analytics, CGI SpeedOps provides everything organizations need to achieve intelligent operations management—quickly and cost-effectively.

>10%
gain in operational efficiency
(can exceed 40% with process automation)  

Quick and simple setup

15 days
for medium-sized operations

1 month
for large operations

Five pillars of value

CGI SpeedOps seamlessly integrates users, data and systems to deliver fluid and scalable operations.
It’s based on the following five pillars of value:

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Resilience through intelligent task organization and distribution:

Tasks are organized and distributed based on advanced algorithms and key performance indicators in response to changing business demands.

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Transparency through real-time reports and dashboards

Real-time reports and dashboards provide stakeholders with full visibility of operations and access to all key performance indicators, whether from a mobile phone or a computer.

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Predictability through data science and machine learning:

Real-time data analysis transforms raw data into actionable insights, enabling organizations to predict patterns and trends and make more precise decisions.

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Efficiency through intelligent automation and generative AI (GenAI):

Multiple features enhance the efficiency of operational teams through intelligent automation and GenAI.

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Human centricity through a tailored, intuitive experience:

An innovative user interface provides an intuitive experience tailored to the unique needs of each user.

Benefits of CGI SpeedOps

CGI SpeedOps delivers a wide range of operational benefits, including:

  • Real-time transparency enabling organizations to analyze the performance of all operational processes and activities on an ongoing basis to resolve issues, identify opportunities for improvement and make decisions based on accurate data.
  • Greater predictability through simulation tools that test different scenarios, resulting in improved planning, risk mitigation and outcomes based on reliable forecasts.
  • Improved work quality by automating recurring tasks, enabling employees to focus on higher-value activities.
  • Reduced operating costs by automating repetitive tasks and optimizing resources.

 

 

  • More resilient operations through proactive issue identification and resolution and quick operational adjustments.
  • Revenue growth resulting from efficiency and customers satisfaction improvements.
  • Improved management of multi-geographical operations through integrated dashboards and real-time information.
  • Customized reports and alerts that enable managers to configure metrics and notifications based on their objectives.
  • Improved service quality based on the ability to monitor and optimize each stage of a process, speeding up service delivery and reducing errors.